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Updated on June 8, 2023

ISP Bill Management

Estimated reading: 6 minutes 47 views

Overview:

ISP Bill Manager is an amazing feature and part of the SIM Card Module management system that helps you organize and follow up on monthly payments for SIM cards. It prevents delays or service suspensions due to non-payment. With this feature, you can:

  • Generate bills for each company.
  • Add deductions for numbers that exceed the limit.
  • Follow up with the Finance department in case of payment delays.
  • Review the balance of each account to identify any credit amounts.
  • Generate detailed reports on advanced payments and compare bills for
  • specific months or years.
  • Easily track the bill status and update it when paid by Finance.

How it Works and How to Manage Bills:

When the ISP payment date approaches, each bill has a different due date. For example, the account number 123, associated with Company X, has a due date of the 5th of every month. If the payment is not made by the 5th, all numbers under this account will be suspended until the full payment is made. To avoid suspension, it is recommended to plan to pay on time or at least 2 days before the due date to allow Finance some time to process the payment.

To create a bill, there are usually two ways to obtain the invoices and build them:

  1. Access the ISP portal and generate bills directly with full details of the numbers, such as package cost, extra charges, and other relevant information.
  2. Receive an email from the ISP with the invoice details.
    In some cases, you may need to contact the account manager to assist you and provide the bills.
    Once you have the bills, you need to check the total bill amount and any extra charges. It’s also important to compare the amount with the previous month to ensure there are no issues with the ISP’s calculations. If you find any discrepancies or errors in the invoice, it’s recommended to address them with the ISP before proceeding.

Accessing ISP Bill Management:

To access the ISP Bill Management feature, follow these steps:

  1. Go to the SIM Card Module.
  2. Click on ISP Bill Management.
  3. A new window will open, providing you with all the options related to this function.

Bill Management Contents:

Within the ISP Bill Management feature, you will find three main options:

  1. Generate New Bill
  2. Verify Bill
  3. Reports Manager

Generate New Bill:

To generate a new bill, follow these steps:

  1. Click on “Generate New Bill” within the ISP Bill Management section.
  2. You will find several options, which will be explained one by one to ensure accurate calculations.
  3. Fill in the following information:
  4. Company: Select the company for which you are creating the bill.
  5. ISP: Choose the Internet Service Provider (ISP) associated with the company.
  6. Account Number: Select the account number related to the company and ISP. Only the relevant accounts will be displayed.
  7. Bill Creation Date: By default, this will be set to the current date, but you can change it if necessary.
  8. Due Payment Date: Enter the due date for payment. The system provides assistance by displaying the account’s monthly cycle date to help you select the correct date. For example, if the account’s cycle or due date is on the 5th of each month and you are in June, you should enter “May-5-2023” as the due payment date.
  9. Due Payment To Date: This field will be automatically filled by the system, calculating the next month from the due payment from date. Please do not modify this field.
  10. Extra Charges: You can see the total amount of extra charges when you add them.
  11. Credit Amount: If Finance has previously paid an amount greater than the requested payment, you can decide how much you want to pay this month. The system will display any credit amount.
  12. Total Bill: This field shows the calculated total bill amount (bill amount + extra charges – credit amount).
  13. Bill Amount: Enter the bill amount. Be careful, if there are any deductions, add the amount without the extra charges. The system will calculate the deductions and add them to the bill automatically.
  14. Remarks: Enter any remarks or additional information for this bill.
  15. Extra Charges for Numbers: If you find any extra charges for specific numbers, write the mobile number(s) you want to charge, and the system will import their data automatically.
  16. Deduction Amount: Add the deduction amount if applicable.
  17. Add more numbers as needed.
  18. Click “Save Bill” once you have finished.
Notice Message !

The bill will be saved in the system with a “Pending” status. This means the invoice has been created, and you need to prepare a list of accounts and send it to Finance to proceed with payment.

 Sending pending bills to Finance Step by Step:

 
  1. Go to the SIM Card Module main page.
  2. Click on “ISP Bill Management”.
  3. Select “Report Manager”.
  4. From the main filters, choose the desired Year and Month you want to pay for.
  5. Click “Go” to filter the results.
  6. Click on the “Generate” button with the filtered records.
  7. A new report will open, displaying the selected records.
  8. Click on “Export” to choose either PDF or Excel format for the report.

Now you have a comprehensive report that includes the Year, Month, Total Bills, Total Amount, Printing date, and the user who generated the report. The report also lists all the bill details.

Verify ISP Bills Payment Step by Step:

Once you have sent the report to Finance, you can use the “Verify Bill” button to remind them of pending bills. This button will have a counter indicating the number of pending bills.

  1. Go to the SIM Card Module main page.
  2. Click on “ISP Bill Management”.
  3. Click on the “Verify Bill” button.
  4. You will see a list of all the pending bills with Finance.
  5. Select the bill you want to verify and click on the black button with three dots.
  6. The ISP Bill Confirmation form will open, allowing you to review the bill data.
  7. Click on “Confirm Payment”.
  8. Another form, “Bill Payment Confirmation,” will open, displaying the bill information.
  9. Fill in the following information:
  10. Paid Amount: Enter the amount paid as shown on the receipt.
  11. Receipt Date: Enter the date of payment (not the bill creation date).
  12. Upload ISP Bill: Attach the ISP bill generated from the system in the previous steps (PDF format).
  13. Upload Receipt: Attach the payment receipt received from Finance.
  14. Once you have filled in all the required information, the system will calculate the payment for the next month and display all the relevant information.
  15. Click on “Confirm Payment” to save the verification.

Notice Message !

Congratulations! Your bill has been paid and confirmed.
By following these steps, you can effectively manage and track ISP bills, ensuring timely payments and avoiding service disruptions.

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